Complexity – The Mall [Review]

The Complex City Mall

Location: Farmington, CT

Date Played: June 29, 2018

Team size: 4-8; we recommend 4-5

Duration: 60 minutes

Price: $25 per ticket on weekdays, $30 per ticket on evenings and weekends

Ticketing: Private

REA Reaction

The Mall represented a big step forward for Complexity in a number of categories: puzzle complexity, set design, technology, and humor.

While a few of the puzzles could have benefited from a touch more clarity, and there’s room for additional growth in set design, The Mall was challenging, entertaining, and worthy of a visit if you’re in the area.

In-game: The Pizzeria Pie mall Italian restaurant.

Who is this for?

  • Puzzle lovers
  • Players with at least some experience

Why play?

  • Punny mall store names
  • A humorous and light-hearted justification
  • Some really good puzzles
  • Interesting opportunities for teamwork

Story

Wow… I’m unreliable. After a day of shopping at the mall, we were getting ready to leave when I realized that I had lost my wallet and car keys! According to Google Maps, we had one hour before we had to hit the road to make our dinner reservations at our favorite restaurant.

The stakes had never been higher.

In-game: Sign for "Yellow House Orange Market."

Setting

Complexity created a scaled-down approximation of a mall. Each nook, corner, and room in the space represented another store. Each store was given a punny or joke name referencing common mall-based businesses.

In-game: Sign for "Things Forgotten Art Gallery."

Gameplay

Complexity’s The Mall was a standard escape room with a higher level of difficulty.

Core gameplay revolved around searching, observing, and puzzling.

Analysis

+ The set was almost like a cartoon. We never felt like we were in a mall, but we always knew exactly what they were striving for. It was charming and engaging.

In-game: The "Daily Specials" white board.

+ Complexity justified our presence in The Mall and our goal to escape with a delightfully humorous backstory.

– While the premise justified the experience, it didn’t justify the puzzles. The justification devolved into a puzzle room pretty quickly.

+ The puzzles were challenging and engaging.

– The Mall had a rough difficulty curve. Some of the earlier puzzles seemed particularly challenging and the balance of effort-to-reward felt a bit off.

– We missed a few tech-driven opens. Added springs and directional audio or light cues would help turn reveals into events, reducing confusion and adding drama.

+ Complexity’s Apple Store was as white as it was enjoyable.

+ Multiple puzzles required teamwork and communication.

The Mall was entertaining. Every time we opened a new space, we delighted in the witty reveal.

Tips for Visiting

  • There is a parking lot out front.
  • We recommend Cugino’s for Italian cuisine nearby.

Book your hour with Complexity’s The Mall, and tell them that the Room Escape Artist sent you.

Disclosure: Complexity comped our tickets for this game.

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