The power of an endearing hint system.
Location: New York City, New York
Date played: August 2, 2017 (David) & September 14, 2017 (Lisa)
Team size: 6-12; we recommend 4-6
Duration: 60 minutes
Price: $29 per ticket
Story & setting
It was the year 2053 and we were making first contact with alien life. They had beamed us aboard a ship and had presented us with a series of challenges to prove humanity’s worth.
The set of Alien Encounter was interesting. Designed as a spaceship, it was large by Midtown Manhattan standards. Upon initial reveal it looked impressive, but with up-close interaction, many of the set pieces looked cobbled together and unrefined.
Clue Chase creates puzzle-dense escape rooms and Alien Encounter was no exception. There were a lot of puzzles and many of them had a few layers of complexity. Each puzzle was connected to an early pivotal puzzle.
Clue Chase created a really smart hint system for Alien Encounter. It brought personality to the gameplay. It also enabled the gamemaster to subtly focus us on critical steps, which was important in the large gamespace.
I truly enjoyed the way that Clue Chase tied nearly all of their puzzles together. The room may have been a collection of largely unrelated puzzles, but this one act made them feel cohesive.
The finale was fun.
The initial feeling that I had when stepping onto the set was otherworldly.
I wish that the otherworldly feeling that the set instilled had continued throughout the escape room. It fell apart when I started to touch things and could easily identify the hacked together hardware that Clue Chase used to built the set.
While many of the puzzles played well, one of them could easily be interpreted in multiple different ways. We found ourselves having to systematically yet blindly try different approaches… and when we stumbled upon the correct solution we weren’t even sure why it worked. The explanation that we received post-game was that we had to use “non-human logic.” This could have been ok with adequate clue structure. Plus, there were plenty of puzzles that did use typical human logic.
Alien Encounter cannot accommodate 12 people. While there was physical space for 12 and then some, there wasn’t enough gameplay. At multiple points, Alien Encounter was entirely linear. The hint system exacerbated this design decision. While newer teams will likely want a larger group, 12 is a few too many.
Should I play Clue Chase’s Alien Encounter?
Of the 4 escape rooms currently available at Clue Chase, Alien Encounter was the most interesting. It had personality and fun game mechanics that I haven’t seen before… and they worked.
It was not a perfect game, but with some set design improvements as well as refinements in puzzle flow, this could be a truly fantastic game.
Experienced puzzlers will find Alien Encounter a challenging opponent. Regardless of your level of experience, don’t be afraid to experiment or take a hint. Not everything was thoroughly clued.
One last note on team size and booking: You physically need 4 people at one point in the game and Clue Chase advertises the minimum at 6 people. I call this out because a few people have written in mentioning that Clue Chase cancelled their reservations near the last minute. This happened to us twice when booking Alien Encounter, even though we always met the minimum number of people. In over 400 games, this is the only company that has ever canceled on us multiple times.
If you’re looking for a challenging game with interesting design decisions, Alien Encounter is a solid choice. I hope that if you choose to book with Clue Chase, they will choose to honor your booking.
Book your hour with Clue Chase’s Alien Encounter, and tell them that the Room Escape Artist sent you.
Thanks for your review. At Clue Chase, we are always looking to make improvements to our games and have already made some changes since your review. Please also note that we do not cancel bookings — your booking was complimentary and without charge and there was apparently some miscommunication. I apologize for any problem you may have had with our service for which we take much pride.
Clue Chase Management
David, you raise a fair point, the initial game was comped. That did account for one of the bumps that we had in our customer service experience, the other occurred when we were paying customers.
We’re glad to hear that you’re iterating, we could absolutely see it from our earlier visits to your facility. Good luck.